Reference

Our Legal Framework at 10cricbet

10cricbet operates under a defined set of legal terms that govern how your account, personal data, and transactions are managed on this platform.

Account Terms ApplyIndia Region GovernedData Rights ProtectedUPI & Paytm CoveredPolicy Applies Where Local Law Permits
10cricbet Our Legal Framework at 10cricbet
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have questions about these legal terms, wish to request a copy of your data, or need to raise a compliance concern, our support team…

Email — Legal Queries Send your formal legal questions, data access requests, or account policy disputes to our…
Live Chat — Policy Clarifications Use the live chat window to ask about specific clauses in our terms, how…
Account Panel — Written Requests Submit a written request directly from your account dashboard for data deletion, account closure…
HOW WE HANDLE YOUR DATA

Data Handling, Cookies, and Account Security

We take the handling of your account data seriously and operate within a defined policy framework that covers what we collect, how long we keep it, and who can access it.

Data We Collect

We collect only what is necessary to operate your account — your registration details, transaction records via UPI or Paytm, and usage logs. We do not collect or store payment card numbers directly on our servers.

Cookie Policy

We use cookies to keep your session active, remember your preferences, and analyse how the platform is used. You can manage cookie settings through your browser, though disabling them may affect how certain features display.

Account Security

Your account is protected by password hashing, two-step login verification where enabled, and automatic session timeouts after inactivity. We alert you by email if a login is detected from an unrecognised device.

Data Retention

We retain your account and transaction records for the period required by applicable Indian financial regulations. After account closure, most personal data is anonymised within 90 days unless a legal hold applies.

Who to Contact for Changes

To update your registered name, phone number, or email address, raise a request through the account panel or contact live chat. Identity verification is required before any core account detail is changed.

Your Right to Request Access

You may request a full export of the data we hold on your account at any time. Submit your request through the account dashboard or by emailing our legal support address and we will respond within five working days.

Common Questions About Our Legal Terms

Here we address the questions we receive most often about account terms, data rights, cookie use, and how our legal policies work in practice for people accessing the platform from India.

These terms apply to anyone who opens or uses a 10cricbet account. Access to the platform depends on whether local law in your region permits it. By using your account, you accept these terms as a binding agreement between you and us.

Yes. You have the right to request a full export of your personal data at any time. Submit this through the account dashboard or contact legal support by email. We aim to fulfil verified data requests within five working days.

We retain account and transaction records for the period required under applicable Indian financial regulations. After a valid account closure, most personal data is anonymised within 90 days unless a legal or regulatory hold is in place.

Once your account is closed, we begin the anonymisation process within 90 days for personal identifiers. Transaction records linked to UPI, Paytm, or PhonePe payments may be retained longer where required by financial regulation.

Cookies keep your session active, save your preferences, and help us understand how the platform is used. You can disable cookies in your browser settings, but some features — such as staying logged in or remembering your wallet settings — may not function correctly.

Contact us directly via email or through the account dashboard with details of your concern. We log all formal complaints and respond within five working days. If you remain unsatisfied, you may escalate through the applicable legal channels in your jurisdiction.

Yes. Any material change to our legal terms will be communicated through a notice sent to your registered account email. The effective date of any change will be clearly stated, giving you time to review before it takes effect.