Reference

Privacy Policy for your account

Your 10cricbet account keeps profile, wallet, device and support records under one privacy policy, so you know what we collect before you join.

Account dataUPI recordsCookie choicesSupport privacy
10cricbet Privacy Policy for your account
CONTACT PATHS

Three ways to reach privacy support

Privacy questions should not sit in a general queue forever. Use the contact path that matches your request, and include the account email or phone number…

Account help Use live chat after logging in when you need help with profile data, wallet…
Email request Email our privacy team for access, correction or deletion requests that need written tracking.
Payment query If your privacy request involves UPI, Paytm, PhonePe or Google Pay records, share the…
ACCOUNT CARE

Six checks behind privacy handling

We handle privacy requests with account safety in mind, because profile edits, wallet records and support history can affect your access.

Data we collect

We collect account details, contact data, device signals, payment references, login records, cookie settings and support messages. We avoid asking for documents unless identity checks, account recovery or legal duties make them necessary.

Why we use it

We use your data to create and maintain your account, protect logins, process wallet requests, answer support chats, detect misuse, meet record duties and show settings that match your language and region.

Cookie controls

Cookies help keep you signed in, remember basic settings and measure page performance. You can adjust browser controls, though blocking key cookies may affect login, wallet checks or support chat continuity.

Security steps

We use encrypted connections, access controls and account checks to reduce unauthorised access. Our staff see personal data only when their role needs it, and activity on internal tools is logged.

Retention periods

We keep records only for as long as needed for account operation, legal duties, payment dispute handling and security checks. Some wallet and identity records may remain after closure where law requires.

Your choices

You can ask to access, correct or delete data where the law allows. We may refuse or delay a request when records are needed for fraud checks, disputes or mandatory retention.

Privacy questions before you join

These answers explain the privacy choices you can make before and after opening an account. They focus on personal data, wallet records, cookies, support messages and lawful access in India. For account-specific replies, contact us through logged-in chat or email so we can verify ownership.

We collect the details you provide during account setup, plus login records, device data, payment references, cookie choices and support messages. Extra documents may be requested only when checks or legal duties require them.

UPI, Paytm, PhonePe and Google Pay references help match wallet activity to your account, trace failed requests and respond to disputes. We do not need your OTP, full bank login or unrelated banking screenshots.

Yes, you can request a copy of data linked to your account where local law allows. We will verify your identity first, then share available records in a practical format or explain any limits.

Send a correction request through logged-in chat or email with the current detail and the correct version. For sensitive changes, such as phone number or wallet data, we may ask for extra verification.

We share limited data with service providers that help with payments, hosting, security checks, analytics and support. They receive only what is needed for their task and must follow privacy terms.

Retention depends on the record type. Account, wallet, security and support records are kept while needed for service, legal duties, dispute handling and safety checks, then deleted or anonymised when no longer required.

You can ask us to delete data where law permits. Some records may need to stay for payment disputes, fraud checks or legal retention, and we will explain what can be removed.